faq’s
Have a question?
frequently asked questions
What to expect on your first visit
Your initial visit is a crucial step on your wellness journey, and we’re dedicated to ensuring your comfort from the start. During this session, we’ll attentively address your concerns, assess your condition, and gather the necessary information to tailor a diagnosis and treatment plan uniquely suited to you.
To optimize your experience, come prepared with details about your medical history, current diagnosis, and a list of past and present medications, including dosage, start dates, and prescribing providers. Arriving 15 minutes early allows time for any required paperwork, streamlining the process.
For a smooth experience, kindly submit your ID and payment details before your appointment. Your proactive approach to preparation empowers us to provide comprehensive and personalized care right from the outset.
Rates and Insurances
We accept:
Optum/ United Behavioral Health
Aetna
Cigna
United Healthcare
UMR
Prior to making an appointment, we will require a form of payment on file.
We accept insurance and all major credit/debit card payments for self-paying clients. You are responsible for all copayments, coinsurance, deductibles, and fees. Payment is due in full at the time of service. No refunds will be given after service has been rendered.
Self-Pay Fees & Other Charges
Initial Visit: $150
Follow Up Visits: $100
Cancellation less than 24 hours to your appointment time: $75
No-Show Fee: $75
Late arrival greater than 10 minutes may result in cancellation as a No-Show
Can you refill my medication before my next visit?
Requests for changes in medications and refills on existing prescriptions are best handled during your scheduled office visit. Our provider will typically provide prescriptions to last until the next scheduled appointment. We urge you to schedule your follow-up appointment before you conclude your visit so that you do not run out of your medications.
In situations where you must cancel your scheduled appointment for a valid reason, the provider may provide a bridge refill as a one-time courtesy. It may seem inconvenient, but best practice is to manage medications at the time of visit. We want to ensure that you are doing well, and you are getting the correct medications at the correct dose for your health condition.
How do I know if my insurance will cover mental health treatment?
The best way to find out is to contact your insurance company. You can find the customer service number on the back of your insurance card.
What if I need to cancel?
We understand unplanned events may impact your scheduled appointment; however, we ask that you provide us with at least 24-hour notice of appointment cancelation or rescheduling to avoid a $75 late cancellation/No show fee.
Do you offer in-person visits?
We do not offer in-person visits at this time. However, we have plans to offer in-person visits in the future. We only offer Tele visit from the comfort of your home.
how mindway helps
01.
INITIAL EVALUATION
Discover clarity and tailored support through our initial psychiatric evaluation. This in-depth assessment unveils insights into your unique needs, paving the way for a personalized treatment plan. Understand your mental health journey with confidence, empowering you on the path to well-being.
02.
MEDICATION MANAGEMENT
In our personalized follow-up sessions, we ensure the safety and effectiveness of your psychiatric medications. This may involve adjustments, refills, and additional recommendations to achieve your desired outcomes. It’s essential to recognize that psychotropic medications aren’t instant solutions. The timeline for their effects varies based on your body’s response and symptoms, meaning improvement may unfold gradually until reaching full effectiveness.
03.
psychotherapy
We offer psychotherapy is a collaborative journey. Together, we explore thoughts, emotions, and behaviors, working towards understanding and positive change. Through a supportive and confidential environment, I tailor therapeutic approaches to meet the unique needs of each individual, fostering growth and well-being.